User Portal

Set 26, 2017
The company will address the reality of the digital transformation in the contact center in a roundtable discussion

Madrid, 26th of September 2017Enghouse Interactive, is sponsoring the 20th edition of Expo Relación Cliente, a congress organized by IFAES which will be held on October 4th and 5th in Santiago Bernabéu Stadium, Madrid.

One year after the acquisition of Presence Technology by Enghouse, the company will present their business solutions at stand B12 and unveil the functional innovations of its multi-channel solution for the Contact Center, Presence Suite.

Read More
Out 04, 2017

This solution will replace the Presence’s IVR solution from the Contact Center Multichanel Suite. The Communications Portal will cover all the functionalities and advance requirements of the self-service needs.

Read More
Set 18, 2017
Presence Technology, an Enghouse Interactive Company Presence Technology, worldwide leader provider of Omnichannel Contact Center solutions, is pleased to announce recently hired Carmelo de la Barrera as Comercial Director Andean Region. Mr. De la Barrera will be responsible for developing new business in the Andean area and working with the Presence´s Partner Channel. He experience and proven track record will assist Enghouse Presence in achieving the growth plans for the region.

Read More
Set 12, 2017

Enriquez will exhibit the best practices to implement technology in a contact center, eliminating risks of digital transformation and promoting quality customer experience

Enghouse Interactive will sponsor the Fifth Customer Contact Forum in Guadalajara, taking place September 19th and 20th at Hotel Camino Real. In the event, Pedro Enríquez, Sales Director Mexico and Central America at Enghouse Interactive - Presence, will be part of the selective team of speakers who will discuss the trends and business dynamics that are driving the transformation of the customer relationship industry in Mexico.

Read More
Set 05, 2017

Both companies will exhibit their technological solutions focused on streamlining interactions between companies and their customers through multi-channels of communication

Presence Technology, an Enghouse Interactive company, and its partner in Mexico, Business Value Consulting, will sponsor the Fifth Customer Contact Forum, organized by the Mexican Institute of Teleservices in Guadalajara. The event will take place September 19th and 20th at Hotel Camino Real Guadalajara and will have conferences and workshops presented by expert professionals sharing their knowledge, experiences and providing a networking space to generate new business opportunities.

Read More
Jun 29, 2017

The forum gathers the biggest players withim the debt collection industry in Colombia

Presence Technology,  an Enghouse Interactive Company, a global leading provider of omni-channel solutions for contact centers, will sponsor the 2nd National Collection Forum, taking place in Cali Thursday July 6th.

Read More
Jun 22, 2017

Both companies join efforts to expand sales of their contact center solutions portfolio in Brazil focusing on the BPO market in this territory

Presence Technology, an Enghouse Interactive Company, worldwide leader provider of Omnichannel Contact Center solutions, is pleased to announce its new strategic alliance with X-perta, a Brazilian company widely experienced in offering advanced solutions for the industry.

Read More
Mai 31, 2017
The event that will take place on June 7th in Torre de Cristal (Madrid) will analyze how the Contact Center is adapting to the reality of the Digital Transformation

Madrid, 31th of May 2017Presence Technology, an Enghouse Interactive company, announces the 2017 edition of their annual Summit. The event will take place on June 7th in Torre de Cristal in Madrid and will be sponsored by Salesforce, Snom and Quobis.

Araceli Aranda, Enghouse – Managing Director, Presence Technology, will welcome attendees and will discuss the prominent positioning of the company within Enghouse Interactive.

Read More
Mai 24, 2017
The event sponsored by Enghouse – Presence Technology will address the efficiency and productivity in the digital environments

Madrid, 22nd of May 2017Presence Technology, an Enghouse Interactive Company announces that it is sponsoring the 13th edition of Expocontact, an event organized by Konecta which will be held on May 30th and 31st in the Eurostars Suites Mirasierra Hotel, Madrid.

Presence Technology will have a booth in the sponsors’ exhibition area, to address the visitors’ questions and highlight the latest products and solutions for the Contact Center.
Read More
Abr 05, 2017

Labeled as the flagship event of the contact center, BPO and customer relations industry in Colombia, the congress will offer an academic space with world-class speakers and leaders

Presence Technology, an Enghouse Interactive Company, will participate in the 14th Andean Congress of Contact Centers and CRM, organized by the Colombian Association of Contact Centers and BPO. The event will take place on May 9th, 10th and 11th at Cubo Colsubsidio in Bogota.

Read More