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Partners Training

Our Partner training sessions are focused on providing with an in depth understanding of Presence’s Suite. Throughout the several training programs available, partners will be able to design the architecture of the solution, install, configure and provide best-in-class support to their customers.
Training sessions are available at Presence Technology offices (see scheduled calendar here) or at partner’s facilities.

Considerations:

  • A class must be made up of at least 5 participants. Presence Technology reserves the right to cancel the session if the minimum number of attendees is not met.
  • In order to get the certification, the participant must complete and pass an evaluation test.

There are four types of certification depending on the partner needs:

Oriented to engineers that want to be certified to install, deploy, and support Presence Suite v10.2

Duration: 5 days on-site + 1 day on-line for the final test.

Oriented to engineers that currently hold a Presence Core Certification v10.0 and want to get upgraded their certification to v10.2.

The estimated duration of this unattended training is 3 days

Oriented to web developers that want to learn in depth Presence Suite Web modules (chat, web call back, and form collaboration) integrations.

Duration: 3 days on-site + 1 day on-line for the final test.

Oriented to developers that want to learn in depth Presence Suite Software Development Kit (SDK) and its capabilities to integrate with third party software.

Duration: 2 days on-site + 1 day on-line for the final test.