User Portal

Jun 29, 2017

The forum gathers the biggest players withim the debt collection industry in Colombia

Presence Technology,  an Enghouse Interactive Company, a global leading provider of omni-channel solutions for contact centers, will sponsor the 2nd National Collection Forum, taking place in Cali Thursday July 6th.

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Jun 22, 2017

Both companies join efforts to expand sales of their contact center solutions portfolio in Brazil focusing on the BPO market in this territory

Presence Technology, an Enghouse Interactive Company, worldwide leader provider of Omnichannel Contact Center solutions, is pleased to announce its new strategic alliance with X-perta, a Brazilian company widely experienced in offering advanced solutions for the industry.

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May 31, 2017
The event that will take place on June 7th in Torre de Cristal (Madrid) will analyze how the Contact Center is adapting to the reality of the Digital Transformation

Madrid, 31th of May 2017Presence Technology, an Enghouse Interactive company, announces the 2017 edition of their annual Summit. The event will take place on June 7th in Torre de Cristal in Madrid and will be sponsored by Salesforce, Snom and Quobis.

Araceli Aranda, Enghouse – Managing Director, Presence Technology, will welcome attendees and will discuss the prominent positioning of the company within Enghouse Interactive.

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May 24, 2017
The event sponsored by Enghouse – Presence Technology will address the efficiency and productivity in the digital environments

Madrid, 22nd of May 2017Presence Technology, an Enghouse Interactive Company announces that it is sponsoring the 13th edition of Expocontact, an event organized by Konecta which will be held on May 30th and 31st in the Eurostars Suites Mirasierra Hotel, Madrid.

Presence Technology will have a booth in the sponsors’ exhibition area, to address the visitors’ questions and highlight the latest products and solutions for the Contact Center.
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Apr 05, 2017

Labeled as the flagship event of the contact center, BPO and customer relations industry in Colombia, the congress will offer an academic space with world-class speakers and leaders

Presence Technology, an Enghouse Interactive Company, will participate in the 14th Andean Congress of Contact Centers and CRM, organized by the Colombian Association of Contact Centers and BPO. The event will take place on May 9th, 10th and 11th at Cubo Colsubsidio in Bogota.

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Mar 23, 2017
The event will address the impact of new technologies on customer service transformation

Madrid, 23rd of March 2017Presence Technology, an Enghouse Interactive company, announces that it is sponsoring the first edition of Service Summit, an event organized by Salesforce which will be held next March 28th in the Teatros del Canal, Madrid.

The company will have a booth in the partners exhibition area, where it will showcase the latest news on both products and solutions.

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Mar 01, 2017

01-03-2017Presence Technology, an Enghouse Interactive company announced today that TMC, a global, integrated media company, has named Presence Widgets as a 2017 CUSTOMER  Product of the Year Award winner.

Presence Widgets is the Presence Suite functional module that allows generating customizable views of Contact Center performance and productivity metrics, both in real time as well as historical, through a really simple configuration.

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Feb 24, 2017

Event that aims to create business opportunities, communicate new trends in customer management and integrate the main actors in the Mexican Contact center industry

Presence Technology an Enghouse Interactive company, global leader in multichannel Contact Center solutions, will sponsor the 21th Global Contact Forum, organized by the Instituto Mexicano de Teleservicios (IMT) in Mexico; event that has proven to be a benchmark for Contact Center an BPO.

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Feb 08, 2017

The main objective of Prospera is to strengthen the effective fulfillment of the social rights that enhance the capacities of people living in poverty in Mexico

Prospera, social inclusion program that seeks to articulate and coordinate the institutional offering of programs and actions of social policy in Mexico, has chosen the Contact Center suite of Presence Technology – and Enghouse Interactive company, provider of omnichannel customer care solutions, to improve customer care of its beneficiaries.

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Jan 31, 2017

The gathering showed what the line of work will be from here on given the acquisition by Enghouse Systems

Araceli Aranda and Carlos Martínez, Managing Director y Executive Vice-president EMEA & CALA, respectively from Presence Technology – Enghouse Interactive, attended the event. For the directors, Enghouse will be strategic to enter on new markets on this territory and keeping their philosophy of providing personalized attention to clients and partners, generating new business opportunities and offer products and services of high quality to the Andean region market.

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