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Take the Cloud for greater business agility

3 of the world's top 5 leading Telcos use our technology to power their Cloud Contact Centers

Businesses are increasingly migrating from physical bricks and mortar-based contact centers or operations to virtual solutions built in the Cloud. However, this will not be the right choice for every business. It is vital that organizations consider all the pros and cons before they take the plunge.

Whether you require the flexibility and cost efficiencies of the Cloud, for your contact center, outbound, call handling capabilities, or for quality management, our solutions are scalable in deployment, size, complexity and integration options to ensure successful and effortless customer interactions, whatever your budget.

A recent study by DMG Consulting has positioned Enghouse Interactive first globally in terms of number of Cloud Contact Center seats. With over 25 years of delivering Cloud Contact Center around the world, and with 3 out of the top 5 Telcos powered by Enghouse Interactive Cloud Contact solutions, you can rest assured that Enghouse Interactive has the right solution for you.

Benefits

  • • Increased business agility and flexibility
  • • Easily and quickly adjust for seasonal spikes or unexpected events
  • • Pay as you go; pay only for what you use
  • • Reduce risk, cost and delivery time
  • • Dramatically reduce operational costs

 

Enghouse Interactive Cloud Solutions

The advantages are huge whether it is a rented service from a third party service provider (Public Cloud) or a platform deployed at your own premises (Private Cloud). With Enghouse Interactive you get the best of both worlds, as we offer a number of different cloud deployment options so you can choose the best model for your business.

Please, contact us for more information: presence.marketing@enghouse.com