The travel industry is extremely competitive due to factors such as Internet tools and discount websites. With the myriad of options that travelers are offered, they can easily take their business elsewhere, so it is important for companies that cater to the traveler to offer superior customer service. Travelers are often looking for value and travel deals, so it is also essential that travel operators look for ways to cut operational costs, while maintaining the quality of service. Presence for Travel addresses the needs and concerns of both the traveler and the travel provider.
- Automated notifications such as flight confirmation, delays, and cancellations
- Travelers avoid long wait times
- Integrates with reservation systems
- Increases customer loyalty
- Allows traveler access anytime, anywhere in the world
- Priority routing for travel agents, elite members
- Upselling opportunities for tailored products and services
- Modular and flexible system allows for adaptation to seasonal changes in activity
Presence delivers results! Click here to learn about Presence for Travel!