Contact Centers in the Healthcare industry play a vital role for both patients and providers. Healthcare providers need a system in place, whereby they can best utilize their contact centers in an efficient way, without losing the quality of the patient support. Presence for Healthcare offers a solution to support the needs of both patients and providers, with a multi channel contact center platform, which enhances and improves patient and provider communication in an efficient and cost effective manner.
Presence Technology has a proven success record within numerous healthcare contact centers for improving patient care quality with speed and empathy, in an efficient and cost effective manner:
- Back office
- Bill collection
- Prescription refills
- Automatic payments
- Appointment scheduling
- Reminders via phone, SMS, email
- Physician referral
- Preventative care reminders
- Admission and discharge services
- Nurse advice lines
Presence delivers results! Click here to learn about Presence for Healthcare!
Doctor Diabetic Supply, LLC
Meridian Health Plan of Michigan
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