Presence Technology offers a variety of Multi- Channel Contact Center Software Solutions. A proven leader in call center software around the world, we provide a modular suite of solutions for the most demanding call centers. Presence makes it easier to respond to your customers’ needs, no matter how they choose to communicate.
The Benefits of Presence Technology's Call Center Software:
Our all-in-one contact center solution is perfect for managing every aspect of your contact center. We provide the software and tools necessary to simplify how you do business, saving time, money and resources so you can focus on your customers' needs.
- • Concurrent licensing model for lower total cost of ownership and reduced maintenance
- • Be more responsive to client/customer demands
- • Eliminate siloed data and functions
- • Less reliance on IT for system management
- • Improved agent accuracy, efficiency and increased productivity
- • Intuitive user interface that reduces training time, speeds campaign development, launch and fine-tuning
Working with Presence Technology also means:
- • Flexible deployment models
- • Flexible and affordable software solution that scales with you
- • Modular in nature, enabling the ability to purchase key functionalities now and add others in the future