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Presence Partner Program

Partner Program

Presence Technology Partners worldwide are committed to offering the most innovative yet practical solutions anywhere for contact center automation, E-Mail, SMS and chat. Our goal for every partner we work with is to help you grow and solidify your business. With over 65,000 seats worldwide and over 200 customers, Presence Technology provides a comprehensive solution to all our customers. The Presence Technology solution has quickly become a viable alternative to the large scale providers with a more flexible approach to providing clients only what they need. Our Partner Program offers you the ability to build your business around one of the most open contact center solutions in the industry.

Partner Program Levels

Referral Agent Program

Referral Agents generate leads and are compensated for each qualified lead that results in a closed deal. Partners at this level are not required to earn technical certifications. Once you identify a potential lead, Presence Technology engages to close the sale and pays you the referral fee.

Platinum Partner Program

Platinum Partners provide full-scale services and support for the entire Presence Technology Suite of products. By acquiring requisite sales, technical and support certifications, Platinum Partner organizations earn the highest margins possible through implementation, Level 1 & 2 Support and other services in addition to sales.

Platinum Partners work with an assigned Presence Technology Sales Manager for continuous opportunities, and also receive all marketing and business development advantages of the Partner Enablement Program. Elite Partner candidates can begin at the Elite level by obtaining all appropriate certifications, or can migrate from the Premier Partner designation by satisfying Elite-level certification requirements.

Gold Partner Program

Gold Partners focus on sales and receive product training along with marketing and business development support, while an assigned Presence Technology Sales Manager also provides ongoing assistance. Long term, the Gold Partner level lets you grow your customer base while providing the framework to earn technical certification, build your own Presence Technology service and support practice, and ultimately move to the Platinum Partner level where revenues and margins are much greater.

We are currently expanding our partner network around the globe. For more information on partnering with Presence, please contact us!