About Presence Technology - Enghouse
On October 28th 2016, Presence Technology was acquired by Enghouse Systems Limited, a software and services company founded in 1984, which trades on the Toronto Stock Exchange with the symbol TSX: ENGH. With annual revenue of over C$300 million, Enghouse’s global group of companies represents approximately 1,500 employees, hundreds of partners and thousands of customers worldwide.
Presence Suite has been developed and evolved for over 15 years by a team of professionals with an extensive experience on Contact Center operations. The customer-oriented attitude drove Presence to develop an all-in-one solution that adapts to the specific needs of each user, with an objective of solving the challenges experienced on any particular environment. This distinctive capability makes of Presence the most flexible and easy to integrate Contact Center solution in the market.
This technology offer also brings more flexibility to the Contact Center, matching the dynamism demanded by the operation areas. All these benefits deliver impressive improvements on productivity rates and an unmatchable ROI.
Presence Technology - Enghouse solutions have been implemented in more than 22 countries by a highly specialized partner network who shares a common goal: offer the best product and service that will guarantee our customers success and satisfaction.