Improve process, ensure 24x7 availability, scalable and quality services
Web Agent The Future is Now
WebRTC technology gives Presence Web Agent easy access to the agent toolbar through a URL. Take your Contact Center to a new level of versatility!
Developed and supported by some of the biggest names in the industry (Google/ Chrome and Mozilla/ Firefox). WebRTC technology is quickly becoming the standard for web-based real time communications handling.
Looking for a detailed solution to make WebRTC work for your Contact Center?