User Portal

Presence Suite – Version 11

Discover all the new features and benefits of Presence Suite’s new version.


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Communications Portal

Voice self-service solutions 
A new and intelligent touch point for your customers


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Magic Quadrant 2017

Gartner has named Enghouse Interactive a Challenger in its 2017 Magic Quadrant for Contact Center Infrastructure

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Web Agent

Complete Web Based Agent,
WebRTC the Future of
Customer Service Now

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Presence Video Interactions

One more step in the omni-channel management

How?

Cloud Contact Center

Enghouse Interactive, delivers Cloud model (Public or Private) solutions. Take advantage of our powerful and flexible cloud/unified communication solutions. With Enghouse Interactive you get the best of both worlds, as we offer a number of different cloud deployment options so you can choose the best model for your business.

A recent study by DMG Consulting has positioned Enghouse Interactive first globally in terms of number of Cloud Contact Center seats. With over 25 years of delivering Cloud Contact Center around the world, and with 3 out of the top 5 Telcos powered by Enghouse Interactive Cloud Contact solutions, you can rest assured that Enghouse Interactive has the right solution for you.

Benefits

  • • Increased business agility and flexibility
  • • Easily and quickly adjust for seasonal spikes or unexpected events
  • • Pay as you go; pay only for what you use
  • • Reduce risk, cost and delivery time
  • • Dramatically reduce operational costs

Which Model is right for you?

Contact Us and a Senior Business Consultant can tell you how our solutions will enhance your contact centers efficiency and productivity. Contact us or email Presence.Info@enghouse.com.