Presence All-In-One Suite recognized for Exceptional Innovation

Presence Technology, a worldwide company dedicated to supplying All-in-one Solutions for Contact Centers, announced today that Technology Marketing Corporation (TMC®) has named Presence All-In-One Suite as a recipient of its 2009 Unified Communications magazine Product of the Year Award.

Presence All-In-One Suite adds additional functionality to Presence OpenGate switches; creating a more user-friendly environment, minimizing campaign time-to-production as well as manager training time.  Overall, Presence All-In-One Suite is the most flexible and speed to value Contact Center solution on the market. Presence Technology always offers robustness and reliability with more than 10 years of experience in the industry.

“The latest version includes major enhancements, including a brand new unified administration Suite engine, several new out-of-the-box reports, and full compliance with Data Protection laws,” explains John Franco, Executive Vice President for North America at Presence Technology. “We are honored that the latest version of Presence All-In-One Suite has been recognized as one of the most innovative products on the market.

“It is an honor to grant Presence Technology with a 2009 Product of the Year Award for their Presence All-In-One Suite. Presence Technology has proven their dedication to quality and excellence while supporting the needs of the marketplace,” stated Rich Tehrani, CEO, TMC.  “We look forward to seeing continued advancement in technology solutions from Presence Technology in the future.”