Presence Scripting
 The Presence Scripting Call Center module is a powerful visual tool, focused on script development for telemarketing services, product sales and data collection.
The tool provides the Supervisor total independence. Presence Scripting Call Center combines development power and easy use. It allows complex campaigns to be deployed in record time. With no programming knowledge, supervisors can create and parameterize new campaigns, implement arguments and service scripts.
Among other functions in Presence Scripting, the supervisor can also set operational rules like managing required fields, automated validation, or creating parameters and adding information from different databases.
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Empowering Elastic Contact Center by Presence Technology
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