The Pathway to Profitability for your Contact Center
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> Site Map
Solutions
- > Overview
- > Presence Hosted Contact Center
- > Presence OpenGate
- > Presence Voice Outbound
- > Presence Scripting
- > Presence Voice Inbound
- > Presence Intelligent Routing
- > Presence IVR
- > Presence RoboDialer
- > Presence Reporting
- > Presence Back Office
- > Presence Messaging
- > Presence Internet
- > Presence Social Media
- > Presence Recording
- > Presence Agent
- > Presence Supervisor
- > Presence Administrator
Services & Support
Resources
Clients & Partners
News & Events
- > Overview
- > Events
- Sao Paulo: National Congress of Business- Client Relationships (CONAREC 2010)
- Lima: We can optimize your Contact Center for you
- Atlanta: 2010 International Conference: “The Power of Service”
- Monterrey: Customer Contact Forum 2010
- IT Expo West: The World’s Communications Conference
- I APECCO Meeting
- Call Centre Technology Conference & Exhibition 2010
- Maryland: AstriCon 2010
- Customer Experience Awards
- AIAREC Summit
- Customer Relationship+Call Center
- Webinar: Is your Contact Center ready to achieve its New Year's Resolutions?
- IT Expo East
- 2011 NACR Sales Conference
- Enterprise Connect
- ATA Convention and Expo
- 2nd Global ContactForum
- Business Breakfast: Huaris and CC&CC Bembibre case study
- April SOCAP Lunch: “Customer Effort Scores– The new best way to measure customer loyalty.”
- Webinar: Achieving More with All-In-One Cloud-Based Contact Centers
- VIII Andean Contact Center & CRM Congress
- Congreso Mundo-Contact Convergencia Tecnológica 2011
- 2011 NICE Sales Conference
- ExpoContact 2011
- Atlanta: 10th Annual Summer Social Event by ATA, SOCAP, HDI, CRMA, CCNG, ICSA
- APECCO Second Convention
- Social Media Workshop
- Business Breakfast - Spanair: Customer Service as an engine of your business
- Voxeo Customer Summit 2011
- ATA Meeting: Emerging Technologies in the Contact Center
- Workshop: Business Model Revolution: Hosted Contact Center
- Customer Service +Call Center 2011
- Workshop: How to persuade your CFO to invest in technology
- CRM International Congress Mexico 2011
- 2012 NACR Sales Conference
- > Press Releases
- Idiso awarded the ECCCO European Best Contact Center Award
- Presence Technology Dialler recognized as the best positioned in the South African Call Centre market
- Presence Technology Awarded 2011 Best Technology CRC Gold Award
- Presence Technology Co-Sponsors the 2011 Customer Service + Call Center Event
- Presence Technology releases Version 9.0 of its Contact Center Suite
- Presence Technology is positioned in the Visionaries quadrant of CRM Web Customer Service Magic Quadrant
- Dynamicall Wins Peruvian Contact Centre Excellence Award Using Presence Technology
- Presence Technology celebrates ten years of creating value in the Contact Center industry
- Presence Technology announces its membership to the Peruvian Contact Center Association (APECCO)
- Presence Technology Partners with Contact Center Community to Present 10th Annual Summer Social Benefit for Atlanta's Children Shelter
- The Phone House selects Presence Technology to enhance the quality of its telesales service
- Spanair selects Presence Technology to Optimize its Call Center Operations
- Presence Technology Awarded 2011 Unified Communications TMC Labs Innovation Award
- How to make your customer center profitable through Social Media
- CGS Launches CirriusImpact in Cooperation with NICE Systems and Presence Technology
- Oxford University Press España Selects Presence to Optimize It's Contact Center Services
- Presence Technology receives Unified Communications® Magazine’s 2010 Product of the Year Award
- Orizonia chooses Presence Technology to enhance its customer service
- Presence Technology and NICE Systems partner to provide the most robust and flexible WFO ecosystem in the market
- Presence Technology will sponsor ATA Convention & Expo in Phoenix, AZ.
- TELNORM and Presence Technology join forces to offer high quality services to Contact Centers in México
- Presence Technology will sponsor Enterprise Connect 2011 in Orlando, FL.
- Presence Technology will sponsor NACR Sales Conference in Orlando, FL.
- Presence Technology will participate of IT Expo East at Miami Beach Convention Center in Miami, FL.
- CC & CC Bembibre trusts Presence Technology solutions to optimize customer service
- Presence Technology receives Customer Interaction Solutions® Magazine’s 2010 Product of the Year Award
- Presence Technology Scripting Module chosen by users as the best Tool for third year
- Managing the Contact Center in the "cloud"
- Presence Technology and Xtra Telecom will join forces to provide the Hosted Model for Contact Centers.
- Datapoint On Demand: How to get a Customized Contact Center in no time
- Presence Technology, Golden Sponsor of AIAREC Summit 2010
- Presence Technology will attend the Call Centre Technology Conference & Exhibition 2010
- Presence Technology, Gold Sponsor of Customer Experience Awards
- Presence Technology sponsors Astricon 2010
- Presence Technology is a proud sponsor of Customer Contact Forum – IX Congreso Monterrey
- Presence Technology is positioned in the Visionaries quadrant of Web Customer Services Magic Quadrant
- Presence Technology launches operations in Lima, Peru joining forces with partner Omnisys
- Presence Technology launches new website image
- Presence Technology receives the 2010 Innovation Award by Customer Interaction Solutions and TMC Lab
- Presence Technology and ComRes, Inc join forces to serve the Contact Center Industry in U.S.
- RCS improves collection rates with Spescom Datafusion and Presence
- Vodacom Business chooses Presence Technology and INOVO to power its Hosted Contact Centre Service
- Presence reinforces Latin American participation by opening new offices in Bogota and Manizales
- Presence Technology and Grupo Nexel join forces to provide high quality services to Contact Centers
- Presence Social Media: how to integrate social networks into your Contact Center
- Presence and BSB Communications join forces to serve the Contact Center Industry in U.S.
- Presence Technology, Quarea and COLT analyze the advantages of the Hosted Contact Center
- Presence Technology receives the 2009 Product of the Year Award by Unified Communications® Magazine
- Presence Technology provides high end technology to Venta Interactiva Contact Center
- Catalog Retailer Harriet Carter chooses Presence Technology software to upgrade its Contact Center
- Presence welcomes Paulo Rubiano as part of the US Operations team
- Presence Technology and media-core® join forces to offer on Demand Contact Center Solutions in Brazil
- Presence Technology and Quarea join forces to expand their offer in the Contact Center Industry
- Presence Technology strengthens its Sales Team with new member: Antonio Gracia
- Presence Technology and Teleopti join forces to optimize the management and performance of Contact Centers
- Presence Technology to sponsor the 2010 NACR National Sales Conference in the US
- Presence Technology to sponsor the upcoming ICMG Annual Meeting in Tucson
- Presence Technology receives Product of the Year Award by CIS Magazine
- Presence Technology to Feature the new version of its solution at Digium/Asterisk World
- Presence Technology Scripting Module chosen by users as the best Tool for second year
- Presence Technology make a Live Demonstration of the operation of its Solution Suite in Call Center Fair
- Presence Technology Introduces Unified Administration in the New Version of its Solution Suite
- Presence Technology and CGS Join Forces To Expand Offerings for the Contact Center Market
- Bouncopy Explains How to Improve Collection Management with Presence Technology
- Invincible Outsourcing chooses INOVO Telecom & Presence Technology software to offer contact centre services
- SCC InTouch trusts Presence Technology to optimize its Contact Center
- The implementation of the Presence solution suite in a South African Contact Center was awarded by BPeSA
- Presence Technology positioned in Magic Quadrant for E-Service Suites
- Presence Technology awarded for the best speech in VoIP2DAY
- Presence Technology will host a conference at AstriCon 2009
- Presence Technology will sponsor AstriCon 2009
- John Franco named as Executive Vice President for North America at Presence Technology
- Digitex gives the keys to successfully manage different environments in a Contact Center
- Presence Technology gives the keys for contending with Contact Center pandemics at the VoIP2DAY
- Presence Technology and Inovo analyze the trends of the Contact Centre market in South Africa
- IPSA and Presence Technology join forces to expand the potential of Contact Center communication
- Presence Scripting incorporates the ‘web integration’ functionality
- Presence Technology demonstrates its compatibility with Microsoft CRM
- Presence Technology and Infradapt join forces at ICMI Contact Center Management Expo in Austin
- Presence Technology and Apice sponsor the Andean Call Center Congress in Colombia
- Presence Technology to sponsor the upcoming edition of ExpoContact
- HelPhone chooses Presence Technology software to offer Contact Center services
- Presence Technology joins the association of Business Process Outsourcing & Offshoring of South Africa
- Keys for tackling the Contact Center crisis
- Digitex chooses Presence Technology to offer Contact Center services in Spain and Latin America
- Presence Technology Awarded “Best of Show” at ITEXPO EAST 2009
- Presence Technology and INOVO to co-sponsor the next Contact Centre Summit in Johannesburg
- ActivEX chooses Presence Technology solutions in conjunction with Select*
- Presence Technology Receives 2008 Product of the Year Award Presented by Customer Interaction Solutions Magazine
- Presence Technology to Feature Presence OpenGate at INTERNET TELEPHONY Conference & EXPO East 2009 in Miami
- Digium and Presence Technology Partner to Expand Options in Open Source Switching
- Presence Technology to sponsor the next NACR National Sales Conference in the US
- Presence Technology to Present Conference Session at INTERNET TELEPHONY Conference & EXPO East 2009
- Presence Technology joins Red Hat Ready Partner Program in Spain
- Presence Technology launches version 7 of their Contact Center product suite
- Presence Technology Customers Win Top Honors at 2008 CRC Golden Awards
- Presence Technology Scripting Module chosen by users as the Best Campaign Management/Scripting Tool
- Presence Technology analyzes the model of agents working from home in the Contact Center environment at VoIP2DAY
- Infradapt and Presence Technology Join Forces at ITEC Philadelphia
- Presence Technology helps to fight the crisis with new economic marketing strategies for Contact Center Software sales
- Presence Technology will make a Live Demonstration of the operation of a Contact Center at the Call Center Fair
- Buying smart in times of crisis
- Presence Technology and Select* join forces offering scalable solutions for Contact Centers
- Presence Technology analyses Contact Center tools purchasing models for optimizing resources and reducing costs
- Presence Technology Holds the Third Edition of ‘Energy for Your Processes’
- Alfredo González named as Product Marketing Director at Presence Technology
- Presence Technology will take part with LumenVox in AstriCon 2008
- Miguel Ángel Marcos, Presence Technology’s new Director of Professional Services and Support
- Jason Goecke, Executive Vice President at Presence Technology, will host a conference at AstriCon 2008
- Spescom DataFusion and Presence drive further expansion into Africa with their joint offering for contact centers
- Spescom supports Blake Holdings´ rapid expansion with Presence Technology
- Indra BMB to show the reality of a Contact Center platform that works with Presence Technology solutions
- Insa/IBM and Presence Technology strengthen their alliance to support SMEs on the eastern coast of Spain
- Presence Technology and Phonored sign a collaboration agreement
- Presence Technology will participate at Digium/Asterisk World in San Jose
- Golden Line will demonstrate the reality of a Contact Center that works with Asterisk
- Presence Technology and NACR sign Strategic Alliance to deliver Best in Class Contact Center Solutions
- AZKOYEN Hostelería will rely on Presence Technology to optimize its Contact Center
- Presence Technology names Onno van Dommelen chief manager of product strategy
- Presence Technology Renews its Alliance with the AEECCC
About Presence
- > Overview
- > Goals & Values
- > Management Staff
- > Presence Cares
- > Careers
- Inside Sales Representative (Atlanta, GA - US)
- Account Executive (Atlanta, GA - US)
- Project Manager (Atlanta, GA - US)
- Technical Support Specialist (Atlanta, GA - US)
- Computer Systems Engineer (Barcelona, Spain)
- Project Manager (Barcelona, Spain)
- Project Manager (Madrid, Spain)
- Business Development / Key Account Manager EMEA (Madrid, Spain)
- Presales EMEA (Madrid, Spain)
- > Contact Us
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