Presence Technology receives Unified Communications® Magazine’s 2010 Product of the Year Award

The Pathway to Profitability for your Contact Center

Thursday, 07 April 2011 20:30

Presence OpenGate is recognized for Exceptional Innovation

Presence Technology, a worldwide company dedicated to supplying All-in-one Solutions for Contact Centers, announced today that Technology Marketing Corporation (TMC®) has named Presence OpenGate as a recipient of its 2010 Unified Communications magazine Product of the Year Award.
Presence OpenGate adds additional functionality to Presence All-In-One Suite switches; creating a more user-friendly environment, minimizing campaign time-to-production as well as manager training time. Overall, Presence OpenGate is the most flexible and speed to value Contact Center solution on the market. Presence Technology always offers robustness and reliability with more than 10 years of experience in the industry.

“The latest version includes major enhancements, including a brand new unified administration Suite engine, several new out-of-the-box reports, and full compliance with Data Protection laws,” explains John Franco, Executive Vice President for North America at Presence Technology. “We are honored that the latest version of Presence OpenGate has been recognized as one of the most innovative products on the market.”

“Presence Technology has proven they are committed to quality and excellence while addressing real needs in the marketplace. Unified Communications is pleased to grant a 2010 Product of the Year Award for Presence OpenGate.” said Rich Tehrani, CEO, TMC. “We’re proud to honor their hard work and accomplishments and look forward to more innovative solutions from Presence Technology in the future.”