The company participates for the eighth year in the largest national meeting for professionals in the Call Center and CRM Solutions

Presence Technology, European provider of CTI software and specialized in optimizing the performance of the Contact Centers, will participate in the eleventh edition of the Call Center and CRM Solutions and will do a real time Live demonstration of its tools in a Call Center.

The meeting, organized by IFAES, brings together the top professionals of the technology and service companies in the sector and will take place on the 12th and 13th of November at the Palacio Norte of the Feria de Madrid. Presence Technology will be in the stand B-35 and once again, it will co-sponsor the event.

On this edition, for the first time, the visitors will be able to see a live demonstration of a Call Center, allowing them to verify in situ the qualities of Presence’s technological tools, that follow the strategy of the Elastic Call Center, combining the best of its technology and the flexible software marketing models.

Araceli Aranda, General Director of Presence Technology comments: “For the past eight years we have been attending this event, and every year that we have come to the fair, we have obtained a great insight of the needs of our customers. We believe that the Fair is the best platform to present our valuable proposal and share synergies with the sector in Spain.”