Presence Technology Co-Sponsors the 2011 Customer Service + Call Center Event

The Pathway to Profitability for your Contact Center

Tuesday, 15 November 2011 00:00

The company will present a workshop: How to convince your CFO to invest in technology

Madrid, Spain - Presence Technology, a global provider of solutions for Contact Centers, is proud to co-sponsor the 2011 Customer Service + Call Center Event in Madrid, Spain on November 22nd and 23rd, 2011. Presence Technology has co-sponsored this Contact Center industry event for ten consecutive years.

As part of the event, Presence will present a workshop on November 22nd: How to convince your CFO to invest in technology. This will be a highly practical workshop, focused on the commitment to innovation, which should be a key element in corporate strategies to boost competitiveness. The attendees will get useful ideas on how to calculate the ROI of their contact centers, increase their profitability and improve the quality of customer service.

In addition, the company will showcase the new 9.0 version of its software Suite, designed to provide high availability, scalability and optimization of the number of licenses available to each customer. Version 9.0 also introduces the single license server and the concept of Network Regions, and offers improvements in the Web version.

Investing in technology has never been easier to sell. Visit us, and we'll show you how!

Presence Technology at 2011 Customer Service + Call Center
22nd and 23rd November.
Hotel Meliá Castilla (Madrid, Spain)
Stand V6

Workshop "How to convince your CFO to invest in technology"
November 22nd, 12.15 h.
Hotel Meliá Castilla, Escudo Room
Free attendance (limited); confirmation needed: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
+34 93 10 10 300 - +34 93 10 10 348