
Contact Centers in the Healthcare industry play a vital role for both patients and providers. Healthcare providers need a system in place, whereby they can best utilize their contact centers in an efficient way, without losing the quality of the patient support. Presence for Healthcare offers a solution to support the needs of both patients and providers, with a multi channel contact center platform, which enhances and improves patient and provider communication in an efficient and cost effective manner.
Presence Technology has a proven success record within numerous healthcare contact centers for improving patient care quality with speed and empathy, in an efficient and cost effective manner:
Back office
Bill collection
Prescription refills
Automatic payments
Appointment scheduling
Reminders via phone, SMS, email
Physician referral
Preventative care reminders
Admission and discharge services
Nurse advice lines
Presence delivers results! Click here to learn about Presence for Healthcare!
Some clients: Arriva Medical
Comfort Medical
Doctor Diabetic Supply, LLC
Lancet
Medipost
Meridian Health Plan of Michigan
Nations Health
Open-Aire
SEM
Click here for more Presence clients.
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