In the current economy, government agencies are challenged to meet public expectations, while obtaining substantial cost savings and productivity. Presence Technology offers government agencies an all-in-one call center solution designed to effectively assist the public sector, while controlling ever tightening government budgets. The Presence solution is convenient and user friendly, allowing cross agency functionality and access.
Advantages:
 Convenient 24 x 7 public access
Cross agency functionality and management
Self Service Options for Public Service Messages and Emergency Response
Reduces agent assisted calls
Performance Management Reporting to justify expenditures
Green technology
Presence delivers results! Click here to learn about Presence for Government!
Some clients of Presence for Government:
SERMAS
SEM
Click here for more Presence clients.
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