Presenceco
Event
- Title:
- April SOCAP Lunch: “Customer Effort Scores– The new best way to measure customer loyalty.”
- When:
-
21 Apr 11 - 21 Apr 11 11.00 h - 13.00 h
- Where:
-
Maggiano's Buckhead -
Atlanta
- Category:
-
Events
Description
Presence Technology will proudly sponsor the April SOCAP lunch “Customer Effort Scores– The new best way to measure customer loyalty.” A SOCAP discussion of the latest thinking in measuring customer loyalty – specifically Customer & Employee Engagement as well as Customer Effort, facilitated by Mike Garner, former head of operations for over 7000 customer service representatives at Verizon and Afni, now Chief Customer Officer at Cicero, Inc.
Join us at this SOCAP event so we can share all of our latest solutions and research.
Venue
- Venue:
-
Maggiano's Buckhead
-
Website
- Street:
-
3368 Peachtree Road Northeast
- ZIP:
-
30336
- City:
-
Atlanta
- State:
-
GA
- Country:
-
