Presenceco

Presence Technology is co-sponsoring the 2010 Customer Relationship+Call Center (IFAES), the reference event for the industry with 12 years of history which is reinvented this year incorporating an area of growing interest: Customer Relationship. This part, which will be focussed on issues as loyalty, e-commerce, client 2.0, business intelligence or social media, complements the traditional content of the event Call Center CRM Solutions with a new approach that encompasses the world of communication and empathy with the customer.