The Pathway to Profitability for your Contact Center
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Presenceco
Event
- Title:
- Workshop: How to persuade your CFO to invest in technology
- When:
- 22 Nov 11 - 22 Nov 11 12.15 h
- Where:
- Hotel Meliá Castilla - Madrid
- Category:
- Events
Description
Presence Technology invites you to join the workshop “How to calculate the Contact Center ROI”, held at Customer Service + Call Center 2011.
• Why it's profitable to invest in technology: the benefits of innovation in crisis.
• Strategies to increase profitability and improve service quality
• Case studies
When: 11.22.11, 12.15 h.
Where: Hotel Meliá Castilla, Salón Escudo. C/ Capitán Haya, 43. Madrid
Attend free of charge upon confirmation: This e-mail address is being protected from spambots. You need JavaScript enabled to view it / 93 10 10 300 – 93 10 10 348
* To attend the workshop you must register for Customer Service + Call Center here.
• Why it's profitable to invest in technology: the benefits of innovation in crisis.
• Strategies to increase profitability and improve service quality
• Case studies
When: 11.22.11, 12.15 h.
Where: Hotel Meliá Castilla, Salón Escudo. C/ Capitán Haya, 43. Madrid
Attend free of charge upon confirmation: This e-mail address is being protected from spambots. You need JavaScript enabled to view it / 93 10 10 300 – 93 10 10 348
* To attend the workshop you must register for Customer Service + Call Center here.
Venue
- Venue:
- Hotel Meliá Castilla
- Street:
- Capitán Haya, 43
- ZIP:
- 28020
- City:
- Madrid
- Country:
-
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