Presence Technology , Omnisys and Peruvian Contact Center Association are pleased to invite you to attend the workshop: Business Model Revolution: Hosted Contact Center.
Agenda:
- The Contact Center: What is its significance? What is it made of?
What are the major costs that impact the Contact Center?
What are the technologies used in the contact center?
Another way to dispose of Technology: The Cloud
- What are the major costs that impact the Contact Center?
- What are the technologies used in the contact center?
- Another way to utilize Technology: The Cloud
