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Event 

Title:
Business Breakfast - Spanair: Customer Service as an engine of your business
When:
4 Oct 11 - 4 Oct 11 09.30 h - 11.00 h
Where:
Restaurante Castellana 179 - Madrid
Category:
Events

Description

Presence Technology and Spanair are pleased to invite you to attend business breakfast "Customer Service as an engine of your business. Spanair Contact Center".

Manuel González, Spanair Contact Center Director, will speak about the successes they have encountered since implementing Presence Technology solutions in the airline’s Contact Center.

Agenda:

9.30: Welcome and introduction.
9.45: Customer Service as engine of your business: Spanair Contact Center. Presented by Manuel González, Spanair Contact Center Director.
-    Why to choose one technology instead of another.
-    Spanair experience: quality in Customer Service as added value. A real multichannel Contact Center.
-    How to explain the Project to your Financial Director.

10.30: Continental breakfast with discussion and questions.
11.00: Event ends.



Free attendance (limited places). Confirmation needed:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
+ 34 93 10 10 300 –+34 93 10 10 348

Venue

Venue:
Restaurante Castellana 179   -   Website
Street:
Paseo de la Castellana, 179
City:
Madrid
Country:
SP
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