Presence Technology, a prominent contributor to the contact center industry in Latin America, will sponsor the APECCO Second Convention, along with its Peruvian partner Omnisys. The event, which will take place September 13th – 14th at the Westin Libertador Hotel in Lima, brings together key industry players. Besides the trade show, participating speakers and international scholars will share their experiences on issues related to customer service, human resources management and global trends in Contact Centers and BPO.
APECCO is the guild leader for driving growth and activity in contact centers in Peru. Today, the Association unites 24 companies from Contact Centers; companies with relevant units devoted to such service, and specialized suppliers in the industry. APECCO provides representation and recognition to its members, providing advice, information services and potential corporate strategies.
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