User Portal

Outsourcing and BPO
Multi-Channel Contact Center Solution

logos-verticales-web-01Presence Technology is the Productivity Partner for Outsourcers.

We help clients exceed goals, increasing revenue and contacts per hour. Presence is the #1 go to contact center solution for the world’s leading contact center management providers, and top outsourcers in the United States, Europe, Latin America and Africa.

Presence for Outsourcers answers some of the most frequent industry challenges:

  • Training and Quality Management
  • Commitment to Client Requirements, Adaptability, Flexibility and Infrastructure simplification
  • Integration with Third Party Client applications and Application Independence
  • Human Error
  • Unified Reporting
  • Virtual Contact Center
  • Operation Management and Control
  • Client Business Processes, Rules, Logic and Intelligence
  • Easy and cost-effective overflows between sites
  • Back Office integration


Presence delivers results! Click here to learn how!

Some clients of Presence for Outsourcers:

Algar Tecnología
Indra BMB
VentasK
Callcenter
CC&CC Bembibre
Digitex
Dynamicall
Emergia
Golden Line
HelPhone
MDY
People Contact, SA
Pyrenalia
Sellbytel
SSTECH
Unísono Europe
Unisono LATAM


Click here for more Presence clients.