Presence Technology is the Productivity Partner for Outsourcers.
We help clients exceed goals, increasing revenue and contacts per hour. Presence is the #1 go to contact center solution for the world’s leading contact center management providers, and top outsourcers in the United States, Europe, Latin America and Africa.
Presence for Outsourcers answers some of the most frequent industry challenges:
- Training and Quality Management
- Commitment to Client Requirements, Adaptability, Flexibility and Infrastructure simplification
- Integration with Third Party Client applications and Application Independence
- Human Error
- Unified Reporting
- Virtual Contact Center
- Operation Management and Control
- Client Business Processes, Rules, Logic and Intelligence
- Easy and cost-effective overflows between sites
- Back Office integration
Presence delivers results! Click here to learn how!
Some clients of Presence for Outsourcers:
People Contact, SA
Click here for more Presence clients.