Presence for Banking and Financial Services is the multi-channel contact center software solution that manages interactions between financial services clients and financial institutions. Transactions that involve money or finances require a level of security and quality assurance.
The Presence Suite responds quickly and efficiently, meeting the regulations and standards, while improving service levels and the customer experience. Our contact center solution has been designed to give Contact Center agents the tools to offer personalized service, while increasing productivity and decreasing costs. The Presence Suite facilitates sales and business generation, which is essential in a market where time is money.
Presence delivers results! Click here to learn how.
Some clients of Presence for Banking and Financial Services:
Security Service Federal Credit Union
PSG Asset Management Life Ltd.
Click here for more Presence clients.