 Arriva Medical specializes in providing free home delivery of diabetes testing supplies. Arriva’s staff works tirelessly to ensure that their patients get the most out of their health insurance. Arriva prides itself in making life easier for its clients; letting them bypass unnecessary procedures and paperwork and reducing the wait time to receive insulin, blood glucose meters, lancets and everything else related to daily treatments of this disease.
"In our business, the sooner we call, the higher the conversion rate. 80% of our conversions are on the first contact. Without the Presence Platform, it was impossible to prioritize and automate call campaigns".
www.arrivamedical.com
REGION: North America
SECTOR: Health
Downloads
Arriva Medical Case Study
Empowering Elastic Contact Center by Presence Technology
|
Customer Spotlight
Press Releases