Hosted Contact Center

Presence Hosted Contact Center offers

Complete access to all Contact Center Suite modules, adjusted as needed, without hidden costs
Rapid integration with other Contact Center applications
Full flexibility acquiring modules as needed: according to campaign type, resources, seasons, or Contact Center’s sales plans
No resources or hours needed for the Contact Center infrastructure adjustments
Lower operational costs
Implementation, maintenance and updates are included
Ability to chose modules as needed: outbound, inbound, IVR, routing, e-services, recording, back-office tasks, reporting, etc.

An additional benefit is the ability to choose how, when, and where to implement Contact Center infrastructure. All modules are available for use in the Presence All-In-One Suite, or separately, with the complete functionality, flexibility and power of the Presence suite.

Do you need any other reason to acquire Presence Hosted Contact Center?

• Fulfills immediate needs, rapid implementation and agent training is delivered in record time
• Fewer IT resources focused on implementation
• Supports fast growing changes
• Solves relocation issues minimizing risks and maximizing control
• Fulfills seasonal needs
• Minimizes unforeseen risks
• Provides the latest technology at a reduced cost to the Contact Center

If you would like to learn more about Presence Hosted Contact Center, please contact us. Ask us about ROI and flexible models. When you are considering hosted solutions, consider the best, Presence Hosted Contact Center.